Frequently Asked Questions

Find answers to IT Arena FAQs including tickets, online platform, and tips on how to get the most from the event. For additional information, please contact us at

Who can attend IT Arena? 

To attend IT Arena you need to present a valid ticket. Please note, you cannot transfer your ticket during conference days.

Where can I find the agenda for IT Arena 2020?

The agenda for IT Arena will be available here in September. You can see the preliminary speaker lineup here. We also encourage you to download our conference app not to miss any updates.

Where does the event take place?

In 2020, IT Arena will take place online, streaming from the city of Lviv, Ukraine.

Why IT Arena has decided to change format to an online event?

Following the negative COVID-19 dynamics in Eastern Europe, border shutdowns and current restrictions, we have made the decision to host IT Arena 2020 in an online format, with the new dates set for October 8-10. IT Arena has always focused not only on content but on quality networking and bonding, which is undoubtedly more efficient at an in-person event. But, unfortunately, due to the ongoing pandemic, we are no longer able to provide a high-quality and safe offline experience for our attendees, speakers, and staff. Our team is currently adapting the event into an online format that will include a combination of insightful content, matchmaking and networking opportunities, and interactive sessions. 

Will you be hosting any offline events in addition to digital IT Arena?

The only offline event we will be hosting this year will be Tech Longe, a small networking event for Executive ticket holders. The event will be held in accordance with the health and safety guidelines in Lviv on October 9.

How to apply for the Startup Competition held at IT Arena?

You can apply here.

How can I become a sponsor at IT Arena 2020?

Reach out to our manager at

How can I join IT Arena as a volunteer?

Our call for volunteers usually opens in early September. To get the news first, we encourage you to follow our Facebook page.

Where can I get a ticket?

You can buy IT Arena ticket on our website:

Can I pay for a ticket via an invoice?

Yes. To pay for a ticket via invoice, please contact us at

I want to buy multiple tickets. Are there any group discounts? 

Yes. Contact us at for the promo code. Don’t forget to indicate how many tickets you are planning to buy.

Can I buy a ticket now and choose the name of the attendee later?

Yes, if you are unsure who will be attending IT Arena yet, but you have already bought a ticket/multiple tickets, you can choose or change the name up until October 2. You can either do it at the registration stand on the first day of the conference or by contacting

I can only attend the first day of the conference. Can I share my ticket with someone else for the remaining days?

No. Unfortunately, the tickets are non-transferable.

What is your cancellation policy?

IT Arena tickets are nonrefundable. If you cannot attend the event, you can resell the ticket to your friend/colleague. 

What kind of safety measures will be implemented at Tech Lounge?

Some of the precautions we have already planned for the event are: 

  • Social distancing
  • Stricter cleaning and disinfection measures
  • Temperature screening at the entrance
  • Doctors’ presence at the venue
  • More open-air public spaces at the venue
  • New food safety protocol

How is the coronavirus situation in Ukraine at the moment?

On May 28, the National Academy of Science announced that, according to its calculations, Ukraine has passed the peak of the pandemic. The case fatality rate remains low compared to other European countries (between 2.7-2.9%). According to Statista, Ukraine is on the 35th place in terms of the number of confirmed coronavirus cases.