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Until IT Arena 2020

Frequently Asked Questions

Find answers to IT Arena FAQs including tickets, getting around the venue, and coronavirus-related safety measures. For additional information, please contact us at info@itarena.ua

Who can attend IT Arena? 

To attend IT Arena you need to present a valid ticket. If you’re bringing kids with you, there is a Kids Zone operating at the conference free of charge with both entertaining and educational programs for kids aged 3-13. Older kids can attend a conference only with their own ticket.  

Please note, you cannot transfer your ticket during conference days.

Where can I find the agenda for IT Arena 2020?

The agenda for IT Arena will be available here in September. You can see the preliminary speaker lineup here. We also encourage you to download our conference app not to miss any updates.

Where does the event take place?

IT Arena will be held at the Arena Lviv Stadium located on the outskirts of the city. The venue can be easily accessed by car, taxi, Uber, or public transport. For more details on how to get to the venue by public transport, please see our blog.

How to get to Lviv from Lviv International Airport?

Lviv International Airport is located just 4 km from the old town and can be conveniently reached by public transport. You can plan your trip here.

If you are coming straight to Arena Lviv Stadium from the airport, getting an Uber or taxi would be the fastest option.

Getting around Lviv

Getting around the central part of Lviv is very convenient by walking. The major tourist attractions as well as cafes and restaurants are located within easy reach from one another. You can also rent a bike or a scooter to explore Lviv. 

If you prefer to get around Lviv by tram, trolleybus or bus, you can plan your trip here.

Are there any hotel discounts available for IT Arena attendees?

Yes, IT Arena attendees are eligible for a 10% discount at our partner hotels. Please see the list of hotels here. To get the discount, you have to show your IT Arena ticket at the reception.

Is there a cloakroom or a storage area available at IT Arena?

Yes, the cloakroom is located on Level 0, right next to the registration area. 

Is IT Arena accessible by a wheelchair?

Yes, IT Arena is wheelchair accessible. If you need any extra help moving around the stadium, please let us know. Our volunteers will be happy to help you. 

Is lunch included in the ticket price?

Lunch is included in the price of Executive tickets only. For Standard and Senior attendees, we offer an option to get a lunch box for just $6 or choose a meal from a number of options at the food court.

How to apply for the Startup Competition held at IT Arena?

You can apply here.

How can I become a sponsor at IT Arena 2020?

Reach out to our manager at yurii.ohonovskyi@itcluster.lviv.ua

How can I join IT Arena as a volunteer?

Our call for volunteers usually opens in early September. To get the news first, we encourage you to follow our Facebook page.

Where can I get a ticket?

You can buy IT Arena ticket on our website: https://itarena.ua/#ticket

Can I pay for a ticket via an invoice?

Yes. To pay for a ticket via invoice, please contact us at info@itarena.ua.

I want to buy multiple tickets. Are there any group discounts? 

Yes. Contact us at info@itarena.ua for the promo code. Don’t forget to indicate how many tickets you are planning to buy.

Can I buy a ticket now and choose the name of the attendee later?

Yes, if you are unsure who will be attending IT Arena yet, but you have already bought a ticket/multiple tickets, you can choose or change the name up until October 2. You can either do it at the registration stand on the first day of the conference or by contacting info@gastroli.ua.

I can only attend the first day of the conference. Can I share my ticket with someone else for the remaining days?

No. Unfortunately, the tickets are non-transferable. Once you have collected your badge, you cannot transfer it to someone else. Please note, you should keep your badge on at all times at the venue. You might also be asked to present your badge at the entry to afterparties, so make sure to carry it with you.

What is your cancellation policy?

IT Arena tickets are nonrefundable. If you cannot attend the event, you can resell the ticket to your friend/colleague.

I bought a ticket but I need a visa to Ukraine. Can you help me with a letter of invitation?

Yes, our lawyers will be happy to help you. Please contact us at info@itarena.ua for more information.

Do I need to print my ticket?

There is no need to print your ticket. Just show the electronic version at the registration desk and you’re good to go!

What kind of safety measures will be implemented at IT Arena 2020?

Some of the precautions we have already planned for the October event are: 

  • Social distancing
  • Stricter cleaning and disinfection measures
  • Temperature screening at the entrance
  • Doctors’ presence at the venue
  • More open-air public spaces at the venue
  • New food safety protocol

Will the event be canceled if the pandemic isn’t contained by October?

The quarantine measures are now being actively eased both in Ukraine and worldwide, therefore, we remain positive that events will be running normally during the course of summer and that the pandemic won’t affect our schedule. If any changes occur, IT Arena will notify attendees ASAP.  You can purchase a ticket now and not worry since in case the event is postponed, each participant will have the opportunity to attend the event on a later date.

How is the coronavirus situation in Ukraine at the moment?

On May 28, the National Academy of Science announced that, according to its calculations, Ukraine has passed the peak of the pandemic. The case fatality rate remains low compared to other European countries (between 2.7-2.9%). According to Statista, Ukraine is on the 35th place in terms of the number of confirmed coronavirus cases.

When will flights resume in Ukraine?

International flights are allowed from June 15; the volume of international traffic will depend on other countries easing travel restrictions with Ukraine.

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