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Until IT Arena 2019



Oleg Koss

Country: Ukraine

Position: Co-founder, service designe

Organization: CX Design/ KMBS faculty

Product Design: Developing Service Applications або Tools of Service Design?

Experienced marketing and customer experience manager focused on developing and promotion of innovative products and services. Products which would bring great experience to customers and high profits to shareholders. Co-founder of boutique Service Design consulting company/

Specialties: service design, customer experience management, strategy development, design thinking, marketing management, research, pricing, product development and management

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