Privacy and cookies policy

Privacy Policy

Last Updated: January 04, 2021

This Privacy Policy is an integral part of the agreement between you and us concerning the use of the Site(s). This policy explains who we are, why and how we process personal data and, if you are the subject of any of the personal data concerned, what rights you have and how to get in touch with us if you need to. We reserve the right to amend the Privacy Policy at any time, for any reason. The date of the last revision to the Privacy Policy will be indicated by the “Last updated” date at the beginning of this page.

Who are we?

We are IT Arena Team. Our contact and other details are set out at the end of this policy. We are the controller in relation to the personal data processed in accordance with this policy (except where this policy explains otherwise).

Whose personal data do we process?

We may process personal data relating to you if:

  • You are our customer, сlient, participant in an IT Arena event (or other related Events) or supplier (or interested in becoming one).
  • You use our services or products we have created (including visiting our social networks, events, etc.).
  • You work for our customer, client or supplier, or for someone who uses our services or products that we have developed, including visiting our social networks, events, etc.).
  • You are someone (or you work for someone) to whom we want to advertise or market our services.
  • You are our contractor or have expressed an interest in working for us.

What sort of personal data about you do we process?

We may process personal data relating to you that we have either obtained from you, or obtained from somewhere else. Personal data relating to you that we process may include:

  • Your name.
  • Who you work for, and your job function or department.
  • Your address, phone number, email address or other contact details (these details may relate to your work or to you personally, depending on the nature of our relationship with you or the person that you work for).
  • Information about you that you give us by communicating with us by phone, by e-mail, via our website, via social media or otherwise. It includes information you give us or that we obtain when you use our website, obtain or subscribe to our events, supply us with goods or services, enquire about a our services, place an order, enter a competition, promotion or survey, or contact us to report a problem, or do any of these things on behalf of the person that you work for.
  • Information relating to transactions with us involving you or the person that you work for (for example, details of products developed by us or services that we have supplied to, or obtained from, you or the person you work for).
  • Other information relating to you which it is necessary for us to process in order to enter into or perform a contract with you or the person that you work for.
  • Information about events to which you or those related to you are invited, and your personal information and preferences to the extent that this information is relevant to organizing and managing those events.
  • Your personal information that you provide to us or that we receive in any way during your visits (for example, if you are photographed, videotaped during an event, or registered while attending any IT Arena activity or event item) online or offline), or you provide us with your contact details for online registration)
  • Information that we obtain from you when you use our website, including:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call us or social media handle used to connect with us.

What do we do with your personal data?

We process your personal data for the following purposes:

  • To enter into, and to perform, contracts with you or the person that you work for.
  • To:
    • provide services to customers or other users of those services;
    • obtain goods and services from suppliers;
    • manage and administer our relationships with customers, suppliers or other users of our services;
  • Where you or the person that you work for may be the relevant customer, user or supplier of goods or services for these purposes.
  • To advertise and market, and provide information about, our services.
  • To administer our website under our terms and for internal operations, including troubleshooting, and data analysis, testing, research, statistical and survey purposes.
  • To improve our site to ensure that content is presented in the most effective manner for you and for your computer.
  • To keep our website and other systems safe and secure.
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising.
  • To make suggestions and recommendations about services that may interest you or the person that you work for and subject to your stated preferences, where relevant.
  • IT Arena does not sell your personal information.

Who do we disclose your personal data to?

We may share your personal data with:

  • Any member of our association, which means our member, and their subsidiaries.
  • Appropriate third parties including:
    • our business partners, customers, suppliers and sub-contractors for the performance of any contract we enter into or other dealings we have in the normal course of business with you or the person that you work for;
    • our auditors, legal advisors and other professional advisors or service providers;
  • In relation to information obtained via our website:
    • our advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience and subject to the cookie section of this policy;
    • analytics and search engine providers that assist us in the improvement and optimisation of our site and subject to the cookie section of this policy.

Other disclosures we may make

We may disclose your personal data to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets subject to the terms of this privacy policy.
  • If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms or supply terms and other agreements with you; or to protect the rights, property, or safety of IT Arena, our customers, employees or others. This includes exchanging information with other companies and organisations (including law enforcement bodies) for the purposes of fraud protection and other risk reduction.

What are the legal grounds for our processing of your personal data?

The basis on which we process your personal data is as follows:

  • Where it is necessary to obtain your prior consent to the processing concerned in order for us to be allowed to do it (for example, direct marketing activities), we will obtain and rely on your consent in relation to the processing concerned (see below for how to withdraw your consent to processing).
  • Otherwise, we will process your personal data only where the processing is necessary:
    • for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into such a contract;
    • for compliance with a legal obligation to which we are a subject; or
    • for the purposes of the legitimate interests pursued by us or another person, provided that this will only be in circumstances in which those legitimate interests are not overridden by your interests or fundamental rights and freedoms which require protection of personal data (most circumstances in which we process your personal data in relation to a relationship that we have with the person that you work for will fall into this category).

How long do we process personal data for?

We process personal data only for so long as is necessary for the purpose(s) for which it was originally collected, after which it will be deleted or archived except to the extent that it is necessary for us to continue to process it for the purpose of compliance with legal obligations to which we are subject or for another legitimate and lawful purpose. If you are a customer or prospect, we will maintain personal data for up to 3 years after collection unless another term applies according to such purposes.

Where do we process personal data?

Where personal data is transferred in relation to providing our services we will take all steps reasonably necessary to ensure that it is subject to appropriate safeguards and that it is treated securely and in accordance with this privacy policy.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. All personal data processed by is stored on secure servers. Any payment transactions will be encrypted using appropriate technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website or systems, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee or warrant the security of your data transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

You should be aware that other Internet sites that are linked from the Site(s) or from a IT Arena email message may contain privacy provisions that differ from the provisions of this Privacy Policy. To ensure your privacy is protected, we recommend that you review the privacy statements of these other linked sites, applications or other digital properties.

What are your rights?

You have the following rights in relation to personal data relating to you that we process:

  • You may request access to the personal data concerned (please see the section on obtaining access to your personal data, below).
  • You may request that any incorrect personal data about you that we are processing be rectified.
  • In certain circumstances (normally where the personal data has been provided by you and it is no longer necessary for us to continue to process it), you may be entitled to request that we erase the personal data concerned.
  • Where we are processing personal data relating to you on the basis of your prior consent to that processing, you may withdraw your consent to processing, after which we shall stop the processing concerned.
  • If you have a complaint about any processing of your personal data being conducted by us, you can contact us.

How to withdraw your consent to processing

You can withdraw your consent to any relevant processing of personal data:

  • By emailing us at info@itarena.lviv.ua
  • By writing to us at the address below

How to exercise your right of access to your personal data

You can exercise your right of access to your personal data:

  • By emailing us at info@itarena.lviv.ua
  • By writing to us at the address below

Please note that we may be required to ask you for further information in order to confirm your identity before we provide the information requested.

Our details – contacting us

Our full details are:

Lviv IT Cluster-IT Arena Team

(“LVIV IT AND BUSINESS SERVICE CLUSTER” ASSOCIATION)

“Startup Depot” Business Incubator, 4

Vesniana Str., Lviv 79019 Ukraine

Changes to this policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

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