Terms & Conditions

“Personal data” means any information that directly or indirectly relates to an individual (personal data subject) and allows him or her to be identified, which the User provides about himself or herself in the cases specified in the section “Whose personal data do we process?”.

“Processing of personal data” means any action or set of actions, such as collection, registration, accumulation, storage, adaptation, modification, updating, use and dissemination (distribution, sale, transfer), depersonalisation, destruction of personal data, including with the use of information (automated) systems.

We are the IT Arena team. Our contact details and address are provided at the end of this Policy. We are the owner and controller of the personal data that we process in accordance with this Policy (except where otherwise stated).

We may process your personal data if:

• You are our customer, client, participant of the IT Arena event (or other related events) or supplier (or are interested in becoming one).
• You use our services or products that we have created (including visiting our social media, events, etc.).
• You work for our customer, client or supplier, or for someone who uses our services or products that we have developed (including visiting our social media, events, etc.).
• You are a customer to whom we want to tell about our services, events or offer to participate in them.
• You are our contractor or are interested in working with us.
• You are a user of the IT Arena application.

We do not collect or process Personal Data provided by persons under the age of 16.

We may process your personal data obtained directly from you or from any other source. Such data may include:

• Your name and surname, patronymic.
• Information about who you work for, your department and your job responsibilities.
• Your address, telephone number, bank payment card details (cardholder name, number, expiry date and CVV code), application login details (login, password), location details, , email address or other contact details (your personal or work details, depending on the nature of our relationship with you or the person you work for).
• Personal information obtained in the course of communicating with you by phone, email, through our website and IT Arena app, social media or otherwise. This information also includes information we receive or you provide to us when you use the website and IT Arena app: by registering to receive our newsletter, providing us with goods or services, inquiring about our services, placing an order, participating  in a contest, event, promotion or survey, or contacting us to report a problem.
• Information relating to transactions involving us, you or the person you work for.
• Other personal data that we need to process for the purpose of entering into or performing a contract with you or the person for whom you work (for example, the right to process work information or consent to the processing of personal data).
• Information about events or activities to which you or persons related to you have been invited, as well as your personal information and preferences, if such data is necessary for the organisation and management of these events.
• Your personal information that you provide to us, or that we obtain in any way during your visits (for example, if you are captured in a photo, video during an event or register when attending any IT Arena activity or event element (online or offline), or you provide us with your contact details for online registration).
• Personal information you provide to us when you use the website and IT Arena app, including:

Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your registration information, browser type and version, time zone, browser plug-in types and versions, operating system and platform;

• Information about your visit, including full unique resource locators (URLs), your history of visits to and movements through our website and IT Arena app, your history of leaving our website (including date and time), the services you viewed or searched for, page response times, loading errors, length of time spent on certain pages, information about page activity (such as scrolling, clicking and hovering), how you left the page, and the phone number or social media icon you used to contact us.
• Standard data that we automatically receive in the IT Arena application as a result of the User’s use of the application (unique mobile device identifier, IP address of the connection session, information about the mobile device’s operating system, browser, etc.).
• User profile photo.

We do not collect or process such categories of Personal Data as data on racial or ethnic origin, political, religious or ideological beliefs, membership in political parties and trade unions, convictions to criminal punishment, as well as data related to the health, sexual life, genetic data of Users.

We process your personal data for the following purposes:

• Entering into and performing a contract with you or the person you work for to:
• provide services to customers or other users of these services;
• receive goods and services from suppliers;
• manage our relationships with customers, suppliers and other users of our services. Where you

or the person you work for may be a customer, user or supplier of goods or services for the

above purposes.

• Advertising and sales, as well as providing information about our services.
• Administering our website and IT Arena app in accordance with the terms of the contract and for internal

operations, including troubleshooting, data analysis, testing, research, statistics and surveys.

• Improving our website and IT Arena app to ensure that we present content in the most efficient way for you and

your computer.

• Ensuring the security of our website, IT Arena app and other systems.
• Evaluate and understand the effectiveness of the advertising we show you and others, and to

deliver relevant advertising.

• Providing advice and recommendations on services that may be of interest to you or the person

you work for that meet your preferences, where appropriate.

The processing of Personal Data is based on the following principles:
– the lawfulness of the purposes and methods of processing Personal Data and good faith;
– Compliance of the purposes of processing Personal Data with the purposes determined and stated when collecting Personal Data.

We may share your personal data with:

• Any members of our association, which includes our member companies and their subsidiaries.
• Certain third parties, including:
• our business partners, customers, suppliers and subcontractors to perform any contract we enter into or other agreements that arise in the normal course of working with you or the person you work for;
• our auditors, legal advisers and other professional advisers or service providers.

We may share data collected through our website or IT Arena app with:

• Our advertisers and ad networks, who need the data to select and serve ads that are relevant to you and other users. We do not disclose any personally identifiable information to our advertisers, but we do provide them with aggregate information about our users. We may also use such aggregate information to help advertisers display ads to their target audience. We may use your personal information to display our advertisers’ advertisements to their target audience, subject to the provisions of the Cookie Policy in this Policy;
• analytics and search engine providers who help us improve and optimise our website or IT Arena app in accordance with the provisions of the Cookie Policy.

We may disclose your personal data to third parties:

• In the event that we sell or acquire any business or assets. In this case, we may disclose your personal data to a potential seller or buyer of such business or assets in accordance with the terms of this Privacy Policy.
• If we or all of our assets are acquired by a third party, the personal data they receive about their customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to perform or enforce a contract, terms of service or other agreement with you; or to protect the rights, property, or safety of IT Arena, our customers, employees or other users. This includes sharing information with other companies and organisations (including law enforcement agencies) to protect against fraud and other risks.
• We may disclose your personal information for any other purpose with your consent.

What are the legal grounds for processing your personal data?

When processing your personal data, we rely on the following:

• Your prior consent to the respective processing in individual cases (e.g. the use of direct marketing). In doing so, we obtain and rely on your consent to the respective processing and acceptance of this website as is.
• In the absence of consent, we will only process your personal data where it is necessary to do so:
• to perform a contract to which you are a party or to take steps at your request necessary for the conclusion of such a contract;
• to comply with legal obligations we have entered into; or
• in the legitimate interests pursued by us or another person, only in circumstances where those

legitimate interests do not override your interests or the fundamental rights and freedoms that require the protection of personal data (most circumstances where we process your personal data due to the nature of the relationship we have with the person you work for will fall into this category).

How long do we process personal data?

We will process personal data only for as long as is necessary for the purpose(s) for which it was originally collected, after which it will be deleted or archived, unless it is necessary to continue processing to comply with legal obligations to which we are subject or for other legitimate and lawful purposes. If you are our client or potential client, we will process personal data for up to three years from the date of collection, unless a different period is required for the purpose of processing. Processing of the User’s Personal Data is carried out without any time limit, in any legal way, including in personal data information systems with or without the use of automation tools.

If we receive personal data in the course of providing the services, we will take all reasonable steps to ensure that all relevant security measures applicable to it are implemented and that it is securely protected in accordance with this Privacy Policy.

We adhere to generally accepted industry standards to protect personal information provided to us, both during data transmission and after receipt. All processed personal data is stored on secure servers. Any payment transactions are encrypted using appropriate technology. If we have provided you with (or you have set) a password that gives you access to certain parts of our website, IT Arena app or systems, you are responsible for maintaining the confidentiality of that password. We ask that you do not share this password with anyone.

Unfortunately, the transmission of information over the Internet is not completely secure. While we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to our website or IT Arena app, so any transmission is at your own risk. Once we receive your information, we will be able to implement strict procedures and security measures to prevent unauthorised access.
You should be aware that other websites linked to from our website(s), IT Arena app or from IT Arena emails may have different privacy policies that differ from this Privacy Policy. To ensure that your privacy is protected, we encourage you to read the privacy statements of those websites, applications or other digital resources.

When you provide us with personal data for processing, you have the following rights:

• You can request access to the relevant personal data.
• You can request correction of any incorrect personal data about you.
• Under certain circumstances (e.g. when it is no longer necessary to process certain personal

data provided by you), you have the right to request the erasure of the relevant personal data.

• If we process your personal data on the basis of your prior consent to this processing, you may

withdraw your consent to the processing, after which the processing will cease.

• You have the right to know about the sources of collection, location of your Personal Data, the purpose of their processing, location or place of residence (stay) of the owner or manager of Personal Data or to give an appropriate order to obtain this information to persons authorised by him, except in cases established by the Law of Ukraine No. 2297-VI “On Protection of

Personal Data” dated 01.06.2010.

• If you have a complaint about any processing of your personal data, you can contact us at.

How to withdraw your consent to the processing of personal data

You can withdraw your consent to any processing of personal data:

• By sending us an email at info@itclusler.lviv.ua
• By writing to us at the address below

We may use cookies.

Cookies are small text files that are stored by websites on a computer or mobile devices at the moment when the User starts using them. Thus, the website will remember the operations and actions performed by the User for a certain period of time. Our cookies do not in themselves identify an individual User, but only identify a computer or mobile device.

We use Cookies to recognise you as a User, to collect information about your use of the website, to better customise our services and content for you, and to collect information about your computer or other access devices to comply with our obligations and ensure your safety.

In the settings of some Internet browsers, you can configure the prohibition of cookies and other tracking technologies. If the User of our website does not wish to use cookies, it is necessary to set the ban. If the User does not do the above, it is considered that he/she agrees to the use of cookies existing on the website.

You can exercise your right to access your personal data as follows:

By sending us an email at  info@itclusler.lviv.ua

By writing to us at the adress below, please note that before we provide the information you request, we may ask you to provide additional information to verify your identity.

We use all possible methods of collecting, storing and processing Personal Data and security measures to protect against unauthorised access, alteration, disclosure or destruction of personal information, User’s name, transaction information and data stored by us. Any Personal Data you provide is protected during transmission to prevent any unauthorised use of your data by third parties. Our security measures are constantly being modernised based on new technological developments.

This Privacy Policy does not apply to the actions and Internet resources of third parties.

The transfer of personal information when you visit third-party websites or applications, even if our website or IT Arena app contains links to them, is not covered by this Privacy Policy.

We are not responsible for the actions of other websites or applications. The process of collecting and transmitting personal information when you visit these websites and/or use these applications is governed by the Personal Information Protection Documents or similar documents available on the websites of these companies.

In case of loss or disclosure of Personal Information, we are not responsible if this Personal Information is lost or disclosed:

– became public domain before it was lost or disclosed;

– was received from a third party before it was received by us;

– was disclosed with the consent of the User;

– providing us with Personal Information in response to a request from law enforcement, regulatory and authorised state authorities (local self-government bodies), a court in accordance with the procedure provided for by the current legislation of Ukraine.

We shall not be liable in case of loss or disclosure of Personal Information if we can prove that we have taken all necessary measures to maintain its confidentiality.

Lviv IT Cluster – IT Arena team

(ASSOCIATION “LVIV CLUSTER OF INFORMATION TECHNOLOGIES AND BUSINESS SERVICES” – the owner and controller of the Personal Data of Users)

79019, 4 Vesnianna St., Startup Depot Business Incubator, Lviv, Ukraine

info@itcluster.lviv.ua – /email IT Arena/

Any changes we make to our Privacy Policy in the future will be posted on this page and, if applicable, sent to you by email. Please visit the Policy page frequently to ensure that you do not miss any updates or changes to our Privacy Policy.