1. Definitions and General Provisions 1.1. In this Agreement, the following terms and definitions are used in the following meanings: Service Providermeans legal entity, organizing the Event - Limited liability company “IT Events Distribution”(ID 42018790) Event means any event, provided by the Service Provider, which is possible to visit only upon presentation of a special document - a ticket; Ticket(or electronic ticket) means an ordered set of data, including the data formed by the system, which contains the ticket details (price, name of the Event, the venue, date and time of the held Event, etc.) that uniquely describe and confirm the right of the Customer to take part in the Event individually and personally (via one laptop and/or one smartphone). The Ticket is the Act of providing services under this Agreement; System means the computerized site system designed for issuing tickets on https://gastroli.ua;

2. The subject of the Agreement (Offer) 2.1. Hereunder the Customer requests, and the Service Provider undertakes to provide information and consulting services, by participating in the Event of the Service Provider, in the manner and subject to the conditions set forth in this Agreement and the rules of the Service Provider. 2.2. The Services provided by the Service Provider are considered as provided in a due manner and received by the Customer in full from the moment the ticket has been sent by Service Provider to the email address of the Customer. 2.3. By agreeing to the terms of this Agreement, the Customer confirms that they are closely acquainted with the clauses of the Agreement and the information released on the website. 2.4. By agreeing to the terms of the Agreement, the Customer confirms its legal capacity, including being of legal age (18 years old), legal ownership of a payment card, and agrees to take responsibility for the obligations imposed on them as a result of the conclusion of the Agreement. 2.5. In accordance with the provisions of the Law of Ukraine "On Protection of Personal Data» 2297-VI of 01.06.2010 (as amended), Customer acknowledges and agrees to provide their personal data to the Service Provider, as well as the personal data of third parties specified by the Customer, that were obtained by the Service Provider in the process of issuing tickets, such as name, contact telephone number, company name, title, city and email address. The processing of the Customer's personal data is carried out in accordance with the legislation of Ukraine. The Customer grants the Service Provider the right to process their personal data in connection with the provision of customer services, stipulated by this Offer, including the receiving of advertising messages about Events, Tickets.
3. Acceptance of the offer 3.1. This Offer is valid from the moment of its placement on the website https://itarena.ua/ and is the main document in the official relationship between the Service Provider and the Customer. Acceptance of this Offer by the Customer is made by consistently committing actions specified in clause 3.2 of this Offer (acceptance of the Offer). The acceptance of this Offer is voluntary and is equal to the conclusion of a written contract (Clause 2 of Article 642 of the Civil Code of Ukraine). 3.2. Acceptance of the Offer by the Customer is carried out by consistently committing the following actions: a) using the Website; b) choosing the Event and the category of the ticket; c) getting acquainted with the conditions of the Offer; g) providing a contact telephone number, email address, name and surname of the ticket recipient; d) paying for the ticket. 3.3. Prior to the acceptance of the Offer, the Customer must be sure that all the terms of this Offer are clear and they accept them absolutely and in full.
4. The rights and obligations of the Parties 4.1. The Service Provider undertakes to: - provide the services stipulated in the terms of the Offer; - provide the Customer with the necessary information about a particular event, the necessary information about the dates, venue and time, and about the refund procedure for tickets purchased in case of cancellation, postponement, or replacement of the Event; - provide an opportunity to order and pay for the Services using the means of payment provided on the Website; - advise on the use of the Website and the Services provided.

5. Refunds 5.1. Refunds (Ticket prices (access rights to participate in the Event)) are made exclusively in the manner and under the conditions provided for in this Agreement and applicable law. Tickets are not exchangeable or refundable, unless otherwise expressly provided in the Agreement.

6. Liability of the Parties 6.1. In the Event of failure or improper performance of their obligations under this Agreement, the Parties shall be liable in accordance with the legislation of Ukraine and the terms of this Agreement. 6.2. The Service Provider's responsibility is limited to providing the Services in accordance with the stated theme. 6.3. The Service Provider shall not be liable for non-performance or improper provision of the Services on its part or by third parties, arising out of the unreliability, insufficient or untimely information provided by the Customer in the System. 6.4. The Service Provider shall not be liable in the Event that the Customer fails to visit the Event in circumstances beyond of the Service Provider’s control. 6.5. The Service Provider shall not be liable for the non-compliance of the Event with the Customer's expectations and subjective assessment. 6.6. The Parties shall make every effort to reach Agreement on disputed issues through negotiations. 6.7. The Service Provider shall not be liable for any damages and non-pecuniary damage sustained by the Customer as a result of misunderstanding or them not understanding the information about the procedure of issuing and/or paying for the Tickets, as well as receiving and using the Services. 6.8. The parties shall be released from liability for full or partial non-fulfillment of their obligations under this Offer, if such non-fulfillment is the result of circumstances of force majeure, that is, extraordinary and inevitable under the circumstances. The circumstances of force majeure, in particular, include natural disasters, hostilities, strikes, protests, actions and decisions of state authorities, failures that occur in telecommunications and energy networks. 6.9. Circumstances of force majeure or event should be understood as circumstances that exclude or objectively impede the fulfillment of the terms of the Agreement, are extraordinary, unavoidable, and unforeseen, and which the parties could not have foreseen or prevented by reasonable measures. The parties include the following conditions in particular: circumstances caused by exceptional weather conditions and natural disasters, actions or orders of any government agencies, significant adverse changes in any current legislation, currency restrictions, extraordinary circumstances (state of emergency, emergency, quarantine) of local or national scale, unforeseen actions or inaction of third parties, and / or occurring regardless of the will and desire of the Contracting Party, threat war, armed conflict or a serious threat of such conflict, including but not limited to hostile attacks, blockades, military embargoes, actions of a foreign enemy, general military mobilization, hostilities including but not limited to enemy attacks, blockades, military embargoes, actions of a foreign enemy, general military mobilization, military actions, declared and undeclared war, imposition of curfew, expropriation, forcible seizure, seizure of enterprises, requisition, long breaks in transport, embargoes, prohibition (restriction) of export / import, conditions regulated by relevant decisions and acts of public authorities and local governments, the introduction of restrictive measures or prohibitions of mass events, and circumstances related to the elimination of the consequences caused by exceptional weather conditions and unforeseen situations and other circumstances that are beyond the reasonable control of the parties.

7. Amendments and termination of the Agreement 7.1. This Agreement shall enter into force on the date of payment for the Ticket by the Customer and shall remain in force until the end of the Event. 7.2. Service Provider shall have the right to unilaterally terminate this Contract. 7.3. Service Provider shall have the right to change the terms of this Agreement without prior notice to the Customer. The Customer, acknowledging the possibility of such changes, agrees that they will be made. If the Customer continues to use the Services of the Service Provider after such changes, it means they agree with such changes.
8. Data Confidentiality 8.1. The Customer is responsible for the confidentiality of their registration name (login) and password, as well as for all actions performed under such a login and password. The Service Provider shall not be liable and shall not compensate for any damages resulting from the unauthorized use of the Customer's identification data by the third parties.
9. Miscellaneous.

All attendees, speakers, sponsors and volunteers at our conference are required to agree with the following code of conduct.

Organizers will enforce this code throughout the event. We expect cooperation from all participants to help ensure a safe environment for everybody.

Our conference is dedicated to providing a harassment-free conference experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion (or lack thereof), or technology choices. We do not tolerate harassment of conference participants in any form. Sexual language and imagery is not appropriate for any conference venue, including talks, workshops, parties, Twitter and other online media. Conference participants violating these rules may be sanctioned or expelled from the conferencewithout a refund at the discretion of the conference organizers.

Harassment includes offensive verbal comments related to gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion, technology choices, sexual images in the public spaces, deliberate intimidation, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome sexual attention.

Participants asked to stop any harassing behavior are expected to comply immediately.

Sponsors are also subject to the anti-harassment policy. In particular, sponsors should not use sexualized images, activities, or other material. Booth staff (including volunteers) should not use sexualized clothing/uniforms/costumes, or otherwise create a sexualized environment.

If a participant engages in harassing behavior, the conference organizers may take any action they deem appropriate, including warning the offender or expulsion from the conference with no refund.

If you are being harassed, notice that someone else is being harassed, or have any other concerns, please contact a member of conference staff immediately.

Conference staff can be identified as they`ll be wearing branded clothing and/or badges.

Conference staff will be happy to help participants contact hotel/venue security or local law enforcement, provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of the conference. We value your attendance.

We expect participants to follow these rules at conference and workshop venues and conference-related social events.