Anna is a customer support operations expert with over 10 years of experience. Before joining Simply Contact as COO, she had managed operations for more than 20 clients across FMCG, retail, e-commerce, technology, tourism, logistics, and finance. A Lean Six Sigma Yellow Belt, she has coordinated large-scale international projects and led initiatives that elevate service quality.
As your product company scales internationally, customer support becomes make-or-break for global success, and AI is reshaping everything.
Join industry leaders from Grammarly, Ajax Systems, and Simply Contact for an open, insightful discussion about the strategies, technologies, and operational choices that help scale-ups build resilient, customer-centric support functions worldwide.
View more